:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--bg:#f5f6f8;--surface:#fff;--surface-2:#f0f2f5;--surface-3:#e8ebf0;--ink-900:#101725;--ink-800:#1d2736;--ink-700:#2b3441;--ink-600:#3d4855;--ink-500:#55606e;--ink-400:#667182;--line:#e2e6ec;--line-2:#cfd6df;--line-3:#b9c2ce;--accent:#1b4a93;--accent-strong:#123c78;--accent-soft:#edf2fa;--ok:#15653c;--ok-soft:#e8f3ec;--attn:#7e5200;--attn-soft:#fbf1dc;--bad:#9c2a1e;--bad-soft:#fbecea;--s1:4px;--s2:8px;--s3:12px;--s4:16px;--s5:20px;--s6:24px;--s8:32px;--s10:40px;--s12:48px;--s16:64px;--fs-label:12px;--lh-label:18px;--fs-meta:13.5px;--lh-meta:20px;--fs-body:15px;--lh-body:24px;--fs-section:17px;--lh-section:26px;--fs-page:20px;--lh-page:28px;--fs-page-lg:24px;--lh-page-lg:32px;--r-ctl:6px;--r-surface:10px;--r-pill:999px;--shadow-pop:0 1px 2px #10172514, 0 12px 32px #10172524;--row-h:48px;--font-ui:"Noto Sans TC", -apple-system, BlinkMacSystemFont, "PingFang TC", "Microsoft JhengHei", "Hiragino Sans", "Noto Sans CJK TC", sans-serif;--font-mono:"Noto Sans Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, "Liberation Mono", monospace;--dur-1:.12s;--dur-2:.16s;--ease:ease}@media (pointer:coarse){:root{--row-h:56px}}@media (prefers-reduced-motion:reduce){:root{--dur-1:0s;--dur-2:0s}}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{color:var(--ink-700);background:var(--bg);font-family:var(--font-ui);-webkit-font-smoothing:antialiased;font-size:15px;line-height:1.5}h1,h2,h3{margin:0}button{font:inherit}:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:var(--r-ctl)}.eyebrow{color:var(--accent-strong);font-family:var(--font-mono);letter-spacing:.18em;text-transform:uppercase;margin:0 0 4px;font-size:12px;font-weight:700}.workbench{width:min(1480px,100%);margin:0 auto;padding:20px 24px 40px}.workbench-header{justify-content:space-between;align-items:flex-end;gap:16px;padding:12px 0 16px;display:flex}.workbench-title{font-family:var(--font-ui);letter-spacing:-.03em;font-size:24px;font-weight:400;line-height:1.05}.workbench-actions{flex-wrap:wrap;flex-shrink:0;gap:8px;display:flex}.workbench-body{grid-template-columns:minmax(340px,440px) minmax(0,1fr);align-items:start;gap:16px;margin-top:16px;display:grid}.inbox-pane{flex-direction:column;gap:12px;min-width:0;display:flex}.detail-pane{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-surface);min-width:0;min-height:560px}.button{border-radius:var(--r-ctl);cursor:pointer;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:8px 16px;font-size:13.5px;font-weight:600;transition:background-color .12s,border-color .12s,transform 80ms;display:inline-flex}.button:disabled{opacity:.45;cursor:not-allowed}.button:not(:disabled):active{transform:translateY(1px)}.button--primary{background:var(--accent);color:#fff}.button--primary:not(:disabled):hover{background:var(--accent-strong)}.button--ghost{border-color:var(--line-2);color:var(--ink-900);background:0 0}.button--ghost:not(:disabled):hover{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-strong)}.button--danger-ghost{border-color:var(--line-2);color:var(--bad);background:0 0}.button--danger-ghost:not(:disabled):hover{background:var(--bad-soft);border-color:var(--bad)}.health-bar{background:var(--surface-2);border:1px solid var(--line);border-radius:var(--r-surface);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);padding:12px 16px}.health-bar__heading{align-items:baseline;gap:12px;margin-bottom:8px;display:flex}.health-bar__title{font-family:var(--font-ui);letter-spacing:.01em;font-size:17px}.health-bar__note{color:var(--ink-400);font-size:12px}.health-bar__note--error{color:var(--bad)}.health-bar__empty{color:var(--ink-400);margin:4px 0 0;font-size:13.5px}.health-chips{flex-wrap:wrap;gap:8px;margin:0;padding:0;list-style:none;display:flex}.health-chip{border:1px solid #0000;border-radius:999px;align-items:center;gap:8px;padding:4px 8px;font-size:12px;display:inline-flex}.health-chip__email{font-weight:600}.health-chip__status{opacity:.85}.health-chip--success{background:var(--ok-soft);color:var(--ok);border-color:#2e7d4f4d}.health-chip--warning{background:var(--attn-soft);color:var(--attn);border-color:#a96b1052}.health-chip--danger{background:var(--bad-soft);color:var(--bad);border-color:#bf3b2c52}.health-chip--neutral{border-color:var(--line);color:var(--ink-600);background:#17201c0f}.health-chip--alert{animation:2.2s ease-in-out infinite pulse-alert;box-shadow:0 0 0 2px #bf3b2c2e}@keyframes pulse-alert{0%,to{box-shadow:0 0 0 2px #bf3b2c24}50%{box-shadow:0 0 0 5px #bf3b2c42}}.sheet-sync{border:1px solid var(--line-2);border-radius:var(--r-surface);background:var(--surface);align-items:flex-start;gap:8px;margin:0 0 16px;padding:8px 12px;display:flex}.sheet-sync--success{background:var(--ok-soft);border-color:#2e7d4f59}.sheet-sync--warning{background:var(--attn-soft);border-color:#a96b1059}.sheet-sync--danger{background:var(--bad-soft);border-color:#bf3b2c59}.sheet-sync--info{background:var(--accent-soft);border-color:#2b6a8f59}.sheet-sync__icon{color:var(--ink-400);font-weight:700}.sheet-sync__body{flex:auto;min-width:0}.sheet-sync__message{color:var(--ink-600);font-size:13.5px;font-weight:600}.sheet-sync__error{color:var(--bad);margin-top:4px;font-size:12px}.sheet-sync__retry{flex-shrink:0;padding:4px 12px;font-size:12px}.readonly-banner{border:1px solid var(--line-2);border-radius:var(--r-surface);margin-bottom:16px;padding:12px 16px;font-size:13.5px;font-weight:600}.readonly-banner--readonly{background:var(--attn-soft);color:var(--attn);border-color:#a96b1059}.readonly-banner--unknown{color:var(--ink-600);background:#17201c0f}.delivery-filter{flex-direction:column;gap:8px;display:flex}.delivery-filter__types{flex-wrap:wrap;gap:4px;display:flex}.delivery-type-tab{border:1px solid var(--line-2);background:var(--surface);color:var(--ink-600);cursor:pointer;border-radius:999px;padding:4px 12px;font-size:12px;font-weight:600}.delivery-type-tab:hover{border-color:var(--accent);color:var(--ink-900)}.delivery-type-tab--active{background:var(--accent);border-color:var(--accent);color:#fff}.event-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-surface);padding:16px 20px}.event-card__header{align-items:center;gap:8px;margin-bottom:8px;display:flex}.event-card__subject{margin:0 0 16px;font-size:17px;font-weight:700}.event-card__fields{gap:8px;margin:0;display:grid}.event-card__field{grid-template-columns:6.5rem 1fr;gap:8px;font-size:13.5px;display:grid}.event-card__field dt{color:var(--ink-400);font-weight:600}.event-card__field dd{overflow-wrap:anywhere;margin:0}.queue-tabs{flex-direction:column;gap:8px;display:flex}.queue-tabs__list{border-bottom:1px solid var(--line);flex-wrap:nowrap;gap:0;display:flex;overflow-x:auto}.queue-tab{min-height:44px;color:var(--ink-600);cursor:pointer;background:0 0;border:none;border-bottom:3px solid #0000;border-radius:0;flex:none;justify-content:center;align-items:center;gap:8px;padding:0 12px;font-size:13.5px;font-weight:600;transition:background-color .12s,border-color .12s,color .12s;display:flex}.queue-tab:hover{border-color:var(--line-2);color:var(--ink-900)}.queue-tab--active{border-bottom-color:var(--accent);color:var(--accent-strong);background:0 0}.queue-tab__count{min-width:1.35rem;font-family:var(--font-mono);background:#17201c14;border-radius:999px;padding:0 4px;font-size:12px;line-height:1.3rem}.queue-tab--active .queue-tab__count{background:var(--accent-soft);color:var(--accent-strong)}.queue-tabs__note{color:var(--ink-400);margin:0;font-size:12px}.filter-bar{background:var(--surface-2);border:1px solid var(--line);border-radius:var(--r-surface);flex-direction:column;gap:8px;padding:12px;display:flex}.filter-bar__row{align-items:flex-end;gap:8px;display:flex}.filter-field{flex-direction:column;gap:4px;min-width:0;display:flex}.filter-field--auto{flex:none}.filter-field--grow{flex:auto}.filter-field__label{color:var(--ink-400);letter-spacing:.04em;font-size:12px;font-weight:600}.filter-bar input,.filter-bar select,.field input,.field select,.field textarea,.compose-form input,.compose-form select,.compose-form textarea,.template-editor input,.template-editor textarea{background:var(--surface);border:1px solid var(--line-2);border-radius:var(--r-ctl);width:100%;color:var(--ink-900);font:inherit;padding:8px 12px;font-size:13.5px}.filter-bar input:focus,.filter-bar select:focus,.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft);outline:none}.filter-bar__reset{flex-shrink:0}.conversation-list{flex-direction:column;gap:8px;display:flex}.conversation-list__items{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.conversation-row{background:var(--surface);border:none;border-bottom:1px solid var(--line);text-align:left;width:100%;min-height:76px;color:var(--ink-900);cursor:pointer;border-left:3px solid #0000;border-radius:0;flex-direction:column;justify-content:center;gap:2px;padding:6px 12px 6px 16px;transition:border-color .12s,background-color .12s,all;display:flex}.conversation-row:hover{background:var(--surface-2)}.conversation-row[data-status=NEEDS_REPLY]{border-left-color:var(--attn)}.conversation-row[data-status=WAITING_REPLY]{border-left-color:var(--ink-400)}.conversation-row[data-status=REJECTED]{border-left-color:var(--bad)}.conversation-row[data-status=CLOSED],.conversation-row[data-status=CONFIRMED]{border-left-color:var(--ok)}.conversation-row--selected{background:var(--accent-soft);border-left-color:var(--accent)}.conversation-list__items{border-top:1px solid var(--line);gap:0}.waiting-controls{flex-wrap:wrap;align-items:center;gap:8px 16px}.waiting-controls__group{flex-wrap:wrap;align-items:center;gap:4px;display:flex}.conversation-row__waiting{color:var(--ink-600);white-space:nowrap;margin-left:auto;font-size:12px;font-weight:600}.conversation-row__waiting--unknown{color:var(--ink-400);font-weight:400}.conversation-row__waiting.badge{margin-left:auto;margin-right:8px}.empty-state__action{margin-top:12px}.conversation-row__line1{align-items:center;gap:8px;min-width:0;line-height:20px;display:flex}.conversation-row__name{text-overflow:ellipsis;white-space:nowrap;min-width:0;color:var(--ink-900);align-items:center;font-size:15px;font-weight:600;display:inline-flex;overflow:hidden}.conversation-row__time{color:var(--ink-500);flex:none;margin-left:auto;font-size:12px}.conversation-row__line2{align-items:baseline;gap:8px;min-width:0;line-height:19px;display:flex}.conversation-row__mailbox{text-overflow:ellipsis;white-space:nowrap;max-width:14rem;color:var(--ink-400);font-family:var(--font-mono);flex:0 auto;font-size:12px;overflow:hidden}.conversation-row__subject{text-overflow:ellipsis;white-space:nowrap;min-width:0;color:var(--ink-700);flex:auto;font-size:13.5px;overflow:hidden}.conversation-row__snippet{-webkit-line-clamp:1;color:var(--ink-500);-webkit-box-orient:vertical;font-size:13.5px;line-height:19px;display:-webkit-box;overflow:hidden}.conversation-list__loading-more,.conversation-list__more{align-self:center;margin-top:4px}.badge{letter-spacing:.02em;border-radius:999px;flex-shrink:0;align-items:center;padding:0 8px;font-size:12px;font-weight:700;display:inline-flex}.badge--neutral{color:var(--ink-600);background:#17201c14}.badge--info{background:var(--accent-soft);color:var(--ink-500)}.badge--danger{background:var(--bad-soft);color:var(--bad)}.badge--success{background:var(--ok-soft);color:var(--ok)}.badge--warning{background:var(--attn-soft);color:var(--attn)}.unread-dot{background:var(--accent);color:#fff;min-width:1.15rem;font-family:var(--font-mono);vertical-align:middle;border-radius:999px;justify-content:center;align-items:center;margin-left:8px;padding:0 4px;font-size:12px;line-height:1.2rem;display:inline-flex}.detail-pane__content{flex-direction:column;gap:16px;padding:16px 20px 24px;display:flex}.detail-pane__back{border:1px solid var(--line-2);border-radius:var(--r-ctl);color:var(--ink-600);cursor:pointer;background:0 0;align-self:flex-start;padding:4px 12px;font-size:13.5px;display:none}.detail-pane__placeholder{text-align:center;min-height:480px;color:var(--ink-400);justify-content:center;align-items:center}.detail-pane__placeholder-title{font-family:var(--font-ui);color:var(--ink-600);margin:0 0 4px;font-size:24px}.detail-pane__placeholder-hint{margin:0;font-size:13.5px}.detail-header__topline{align-items:center;gap:8px;display:flex}.detail-header__mailbox{color:var(--ink-400);font-family:var(--font-mono);font-size:12px}.detail-header__subject{font-family:var(--font-ui);letter-spacing:-.01em;margin-top:8px;font-size:24px;font-weight:400;line-height:1.25}.detail-header__contact{color:var(--ink-600);margin:4px 0 0;font-size:13.5px}.thread{flex-direction:column;gap:12px;display:flex}.message{border-radius:var(--r-surface);border:1px solid var(--line);max-width:92%;padding:12px 16px}.message--inbound{background:var(--surface);align-self:flex-start}.message--outbound{background:var(--accent-soft);border-color:#e55b3142;align-self:flex-end}.message__header{align-items:baseline;gap:8px;display:flex}.message__from{overflow-wrap:anywhere;font-size:13.5px;font-weight:700}.message__time{color:var(--ink-400);font-size:12px}.message__unread{color:var(--accent-strong);font-size:12px;font-weight:700}.message__to{color:var(--ink-400);margin:4px 0 0;font-size:12px}.message__body{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:8px;font-size:13.5px}.thread__toolbar{justify-content:flex-end;gap:8px;display:flex}.message__toggle{border:1px solid var(--line);border-radius:var(--r-ctl);color:var(--ink-600);cursor:pointer;background:0 0;align-self:center;margin-left:auto;padding:0 8px;font-size:12px}.message__toggle:hover{border-color:var(--line-2);color:var(--accent-strong)}.message--collapsed .message__body{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden;-webkit-mask-image:linear-gradient(#000 0% 55%,#0000 100%);mask-image:linear-gradient(#000 0% 55%,#0000 100%)}.message__quoted-text{white-space:normal}.message__quote-toggle{border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface);min-width:2rem;color:var(--ink-600);cursor:pointer;margin:4px 0;padding:0 8px;font-size:13.5px;line-height:1.3;display:block}.message__quote-toggle:hover{border-color:var(--line-2);color:var(--accent-strong)}.message__quote-toggle:focus-visible{outline:2px solid var(--accent-strong);outline-offset:2px}.message__quote-content{border-left:2px solid var(--line);color:var(--ink-600);white-space:pre-wrap;overflow-wrap:anywhere;padding-left:12px}.message__quote-content[hidden],.message--collapsed .message__quoted-text{display:none}.reply-gate{background:var(--attn-soft);border-radius:var(--r-ctl);color:var(--attn);border:1px solid #a96b1052;padding:12px;font-size:13.5px}.reply-form{flex-direction:column;gap:12px;display:flex}.reply-form__actions{justify-content:flex-end;display:flex}.form-error{color:var(--bad);margin:4px 0 0;font-size:13.5px}.status-actions{border-top:1px dashed var(--line-2);flex-wrap:wrap;align-items:center;gap:8px;padding-top:16px;display:flex}.status-actions__title{color:var(--ink-400);margin-right:4px;font-size:12px;font-weight:600}.status-actions__busy{color:var(--ink-400);font-size:12px}.field{flex-direction:column;gap:4px;display:flex}.field__label{color:var(--ink-600);font-size:13.5px;font-weight:600}.field__hint{color:var(--ink-400);margin:0;font-size:12px}.template-panel{border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface-2)}.template-panel>summary{cursor:pointer;color:var(--ink-600);padding:8px 12px;font-size:13.5px;font-weight:600;list-style:none}.template-panel>summary:before{content:"▸ ";color:var(--accent)}.template-panel[open]>summary:before{content:"▾ "}.template-manager{border-top:1px solid var(--line);padding:8px 12px 12px}.template-manager__toolbar{justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:8px;display:flex}.template-manager__heading{font-size:13.5px;font-weight:700}.template-manager__note{color:var(--ink-400);font-size:12px}.template-list{flex-direction:column;gap:4px;margin:0;padding:0;list-style:none;display:flex}.template-item__row{align-items:center;gap:8px;display:flex}.template-item__insert{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-ctl);text-align:left;cursor:pointer;flex:auto;min-width:0;padding:8px}.template-item__insert:hover{border-color:var(--accent)}.template-item__name{font-size:13.5px;font-weight:700;display:block}.template-item__subject{color:var(--ink-400);text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.template-item__edit{border:1px solid var(--line);border-radius:var(--r-ctl);color:var(--ink-600);cursor:pointer;background:0 0;padding:8px;font-size:12px}.template-editor{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-ctl);flex-direction:column;gap:8px;padding:8px;display:flex}.template-editor__actions{justify-content:flex-end;gap:8px;display:flex}.template-manager__footer{margin-top:8px}.template-manager-global{background:var(--surface-2);border:1px dashed var(--line-2);border-radius:var(--r-surface);margin-top:20px;padding:12px 16px}.template-manager-global>summary{cursor:pointer;color:var(--ink-600);font-size:13.5px;font-weight:600}.template-manager-global__note{color:var(--ink-400);margin:8px 0;font-size:12px}.template-manager-global__list{flex-wrap:wrap;gap:8px;margin-bottom:8px;display:flex}.template-manager-global__item{background:var(--accent-soft);color:var(--accent-strong);border-radius:999px;padding:4px 8px;font-size:12px;font-weight:600}.error-panel{background:var(--bad-soft);border-radius:var(--r-ctl);border:1px solid #bf3b2c4d;flex-direction:column;gap:4px;padding:16px;display:flex}.error-panel__title{color:var(--bad);margin:0;font-size:15px;font-weight:700}.error-panel__message{color:var(--ink-600);margin:0;font-size:13.5px}.empty-state{text-align:center;color:var(--ink-400);padding:40px 16px}.empty-state__title{font-family:var(--font-ui);color:var(--ink-600);margin:0 0 4px;font-size:17px}.empty-state__hint{margin:0;font-size:13.5px}.skeleton-list{flex-direction:column;gap:8px;display:flex}.skeleton-row{background:var(--surface-2);border:1px solid var(--line);border-radius:var(--r-ctl);flex-direction:column;gap:8px;padding:12px;display:flex}.skeleton-block{border-radius:var(--r-ctl);background:linear-gradient(90deg,#17201c12,#17201c24,#17201c12) 0 0/200% 100%;animation:1.4s linear infinite shimmer;display:block}.skeleton-block--line{width:45%;height:.65rem}.skeleton-block--title{width:78%;height:.9rem}@keyframes shimmer{to{background-position:-200% 0}}.toast{z-index:60;border-radius:var(--r-surface);color:#fff;align-items:center;gap:12px;max-width:min(420px,100vw - 2.5rem);padding:12px 16px;animation:.18s ease-out toast-in;display:flex;position:fixed;bottom:20px;right:20px}.toast--success{background:var(--ok)}.toast--error{background:var(--bad)}.toast__message{overflow-wrap:anywhere;font-size:13.5px}.toast__dismiss{border-radius:var(--r-ctl);color:#fff;cursor:pointer;background:#ffffff2e;border:none;flex-shrink:0;padding:0 8px;font-size:15px}@keyframes 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